Do you have your Spectrum TV application on Roku? Is spectrum app not working on Roku as well as your other channels? If so, there are a few things that can help you trouble the issue. We’ll take you though the common techniques that can be used to troubleshoot the most common problems and will then explain the frequently tackled problems with Spectrum app in Roku, and why it’s not working.
General troubleshooting tips for Spectrum Roku app –
These are not only for the Spectrum App Roku not working. You can try these out for most of the channels that don’t work in Roku.
Try restarting the channel
Exit the channel by pressing the home button on your Roku remote.
Now go back to your Channel list and open Spectrum application
Try re-downloading the channel
Remove the Spectrum from your channel store.
Download the channel application again from the Roku channel store and activate it.
Try rebooting your Roku
Remove every cable that connects Roku to other devices, and setup Roku again.
These steps should ideally help you troubleshoot the basic problems that the channel application can have. IF the channel is still misbehaving, here are some possible malfunctions –
- Incorrect Username or Password
- No Display
- Low Picture Quality
- No Sound or Low Audio Quality
- Channel Comes Up Slow
These are five of the most common issues that people face, when they talk about their Spectrum app in roku not working. We’ll help you by providing troubleshooting options for all of these problems.
1. Incorrect username or password
You’ll have to enter your entire username to sign in (email@example.com)
Please remember that the passwords are case-sensitive and you can navigate between the alphabets, numerics and the special characters using the virtual keyboard.
You can enter your full user ID and password to login. If you don’t have one, or if you need to create one, please do so before attempting to open the channel.
2. No Display
Check if the input to your TV is set to HDMI since that’s where your Roku is connected.
If your spectrum app in Roku is not working yet, you’ll have to see if the Roku is tightly plugged in. Worst case, you’ll have to replace the HDMI cable with a Roku high-speed HDMI cable.
For the last three, the issue is probably network related. So, disconnect from the internet and connect to it again. It does not take much time, but it does help. If you’ve done all this, but your Spectrum app Roku not working, you can call us via our toll-free number +1-844-318-4357 and we’ll help you with it.